Accepted Methods of Payment. We accept US currency with credit card payments through PayPal & Swipe. You do not have to have a registered account with Paypal or Swipe to make a payment.
Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 5-7 business day delivery within the US and 7-14 days for international shipments.
Shipping Methods. Merchandise will be shipped using the USPS. Please email us at FiveStarHippie1@gmail.com if you need expediting shipping. We will notify you what additional charges will be applied towards your purchase.
Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier (USPS). If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.
Return Merchandise Policy. We have a 100% satisfaction guarantee. You may return most (restrictions apply) new, unworn items within 7 days of delivery for a full refund minus a 20% re-stocking fee. If you received an incorrect or defective item due to our error, the 20% re-stocking fee will not apply. We will also refund the shipping cost if the item was a cause of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you have ANY questions regarding our Store Policies, email us at FiveStarHippie1@gmail.com.
What information do we collect from you? Why? If we collect personal contact information (as described below), you may later access and modify it, and remove it from our system. You may choose simply not to provide personal contact information by opting-out at the point of collection. When you use our Site, we may request your name, street address, telephone number or other "real world" contact information. We may collect information actively generated by the purchase of a product or service, such as a payment method. This information will not inherently reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents. As you browse our Site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
Certain Exceptional Disclosures We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
How do we protect the information we collect? We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.
How long do we keep user information? We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
Legal Disclaimer This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Policy is governed by STATE law, excluding conflicts of law principles. Any legal actions against us must be commenced in STATE within one year after the claim arose or be barred. If you feel we have not been abiding by the policies as stated, please contact us immediately @ FiveStarHippie1@gmail.com